Return Policy

14. Return Policy

At BEKHLI-SHOP, customer satisfaction is our top priority. We offer the following return policy to ensure a fair and efficient process:

• Eligibility for Returns: Digital products, including Shopify and WordPress templates, are typically non-refundable once downloaded. However, if you encounter a technical issue that cannot be resolved, please contact us within 7 days of purchase.
• Service Refunds: Refunds for web development and Android app development services are subject to project scope, completed milestones, and contractual agreements. Please review the specific terms in your service contract.
• Return Process: For eligible refunds, please contact us at contact@bekhli.shop with your order details and reason for the return. Our support team will assist you in processing your request.
• Refund Timeline: Refunds, if approved, will be issued within 7-10 business days through the original payment method.

Please note that BEKHLI-SHOP reserves the right to modify this return policy at any time. We encourage customers to review our policy before making a purchase.