FAQ

1. What services does BEKHLI-SHOP offer?
BEKHLI-SHOP specializes in selling Shopify and WordPress templates, as well as providing web development and Android app development services tailored to meet business needs.

2. How can I purchase a template or service?
Simply browse our offerings, add the desired template or service to your cart, and proceed to checkout. We will provide bank transfer details for payment.

3. What payment methods do you accept?
We accept payments exclusively via bank transfer. Once payment is confirmed, your order will be processed.

4. Can I request a refund if I'm not satisfied with my purchase?
We offer refunds under certain conditions. For digital products like templates, refunds are only provided in cases of technical issues that cannot be resolved. For services, refunds depend on project scope and milestones. Please review our [Return Policy] for full details.

5. How can I contact customer support?
You can reach our support team at contact@bekhli.shop. We’re here to help with any questions or issues you may have.

6. Are the templates customizable?
Yes, all our Shopify and WordPress templates are fully customizable to meet the specific needs of your business.

7. How long does it take to complete a web development or app development project?
Project timelines vary based on complexity and scope. We will provide an estimated timeline during the initial consultation phase.

8. Can I get a custom template design?
Yes, we offer custom template design services for clients seeking a unique look and feel. Contact us to discuss your specific requirements.

9. Do you offer support after purchase?
Yes, we offer technical support for all our templates and development services. Contact us for assistance if you need help after your purchase.